Help center
LifeLanding support
Get help with account access, Plus subscriptions, purchases, saved plans, or a problem in the app.
Contact support
Email us from the address connected to your LifeLanding account when possible.
moves@life-landing.comInclude the device type and a short description of what happened. Do not send passwords, payment-card details, identity documents, or Apple verification codes.
What we can help with
- Sign-in codes and account access
- Apple or web subscription status
- Purchase restore and missing Plus access
- Saved results, comparisons, and checklist data
- Data export or account deletion
- App errors and accessibility feedback
Purchase help
For an iOS purchase, first open Account in the app and choose Restore Purchases. Apple handles billing and refund decisions for App Store purchases. LifeLanding can help investigate whether verified access reached your account.
Planning support only
Support cannot provide legal, immigration, tax, financial, licensed real-estate, school-admission, or safety advice, and cannot guarantee rent, availability, eligibility, approval, or provider outcomes.