Privacy policy

We collect account details such as your email address and authentication records when you sign in. If you use Google sign-in, we receive the basic account information needed to authenticate you.

We store relocation-planning information you choose to submit, including diagnosis answers, saved area results, comparison choices, checklist progress, and message-template preferences. LifeLanding does not ask you to upload passports, residence cards, visa documents, or proof of income in version 1.

Apple processes in-app purchases on iOS, and Stripe processes eligible web purchases. LifeLanding receives transaction references and subscription status needed to provide Plus access, but does not receive full payment-card details from those providers.

We use your information to provide diagnosis results, saved plans, comparisons, checklists, account access, subscription status, service messages, security controls, and customer support.

We also use privacy-limited product analytics to understand feature use and improve reliability. Analytics exclude email addresses, exact work or school locations, full diagnosis payloads, and message-template text.

We use service providers for hosting, authentication, email delivery, analytics, maps, and payment processing. They process information only to provide those services under their own terms and safeguards.

We do not sell personal information. We may disclose information when required by law, to protect the service or its users, or as part of a business transfer with appropriate safeguards.

We retain account and planning information while your account is active and as reasonably needed for the purposes described here, including fraud prevention, dispute handling, and legal obligations. Security measures reduce risk, but no online service can guarantee absolute security.

You can download your account data or request account deletion from the Account screen. You can also stop optional communications and manage subscriptions through the store or payment provider where you purchased them.

For privacy questions or requests, contact moves@life-landing.com. We may need to verify your identity before completing a request.

LifeLanding is not directed to children under 13. We may update this policy as the service or applicable requirements change; the effective date above will be updated when material changes are published.